Instagram test functionality to notify users of an outage or problem in the app

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The company is also planning to roll out a feature that will make it easier for users to find out if their account is at risk of being deactivated.

Facebook Inc’s Instagram said Monday it was testing a feature to notify users of outages or technical issues directly on the photo-sharing app, days after two outages disrupted the social media giant’s services.

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The test will take place in the United States and last for a few months, Instagram said in a blog post.

Read also | explained | Facebook’s act of virtual disappearance

On October 4, a six-hour blackout prevented the company’s 3.5 billion users from accessing its social media and messaging services, including WhatsApp, Instagram and Messenger.

Earlier on Monday, many users encountered issues with Instagram, according to reports from users of the web monitoring group Downdetector.

The company is also planning to roll out a feature that will make it easier for users to find out if their account is at risk of being deactivated.

The social media giant, which has been the center of Twitter memes and jokes following the outages, is also grappling with the accusation by former employee-turned-whistleblower Frances Haugen that the company has repeatedly prioritized profit rather than cracking down on hate speech and disinformation.

Read also | explained | Why Facebook expects children on Instagram

Haugen, who provided the documents behind a Wall Street Journal investigation and Senate hearing into Instagram’s damage to teenage girls, has agreed to meet with Facebook’s supervisory board in the coming weeks to inform them of what she has learned while working in the company.


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